Physician

Born in Vietnam, many members of Dr. Quang Le’s family are pharmacists, but he decided a career as a doctor best suited him. “I’m really a people-person, and enjoy interacting with people and helping them each day. So for me, being a doctor is really the ideal career.”

Dr. Le enjoys the unpredictable nature of working in Urgent Care. “The work is always interesting and challenging, because you never know what you are going to see. It’s one reason why I enjoy coming to work so much each day.”

In his spare time, Dr. Le enjoys being with his wife and family. He also likes playing golf in the warmer months and snowboarding in the winter. Dr. Le also enjoys watching his favorite local teams, the Patriots, Red Sox and Bruins.

Nurse Practitioner

A graduate of UMass Amherst and UMass Worcester, Jennifer is a highly experienced nurse practitioner, and has cared for adults, children and pregnant women. Jennifer’s area of expertise is family practice medicine. “I chose family practice because I wanted to be able to care for whoever walked in the door whether they are a week old or 90 years old,” she explains. “I like the variety of patients I see in family practice and I know my experience will be a great asset working in an urgent care environment.” Jennifer is a big believer in listening to, educating, and empowering her patients. “I approach caring for patients as a team effort. I am a member of the team and together with the patient we make treatment decisions that work best for the patient and their needs. No one likes being sick, that’s why I love being able to make a difference in patient’s lives by helping them get back to being themselves again and resuming their everyday activities.” In her spare time Jennifer enjoys traveling with her husband and being with family and friends. She also likes to play volleyball, cook, and find new wines to enjoy.

Pediatrician

Dr. Margaret McCahan has worked in both pediatrics and urgent care during her career. Now she enjoys caring for patients at ReadyMED PLUS, one of Reliant’s urgent care offices. “I’ve always enjoyed working in urgent care,” she explains. “You never know what you’ll be treating so you always have to be on your toes. Plus I love the fact that it allows me to use my pediatrics background when I practice.”

Dr. McCahan likes the fact that Reliant’s urgent care facilities can treat so many different conditions and help people avoid going to the emergency room when it’s not necessary. “Both parents often work these days and having urgent care available at a moment’s notice when a child is sick can really make a difference,” she explains. “Parents can also avoid the long wait times that occur when they go to the emergency room. I also like the fact that seeing patients at ReadyMED I have an opportunity to encourage people to visit their primary care doctor to better manage their problems and take their medications.”

In her work Dr. McCahan says that she strives to build a relationship with all the patients that she treats. “Although I may not see the patient that often, I still think you can bond with them and start building a relationship. And if I am treating a child, I strive to establish a good relationship with the parents too, as that’s very important.”

According to Dr. McCahan, electronic medical records have made care a lot easier. “You not only have your patient’s health history and other key information at your fingertips but you can also send a note to their primary care provider telling them how you treated their problem…it’s really a great asset.”

When she is not busy seeing patients, Dr. McCahan enjoys family time with her husband and three sons. She also likes yoga, going to concerts and the theatre, and being outdoors with her Labradoodle. Dr. McCahan also enjoys traveling when she can find the time, and recently visited Ireland with her family.

Nurse Practitioner