A graduate of the Boston University School of Public Health and the UMass Graduate School of Nursing, Rosemary has been a nurse since 2005 and a nurse practitioner since 2008. Rosemary chose to be a nurse practitioner at ReadyMED because she likes the opportunity to help patients of all ages deal with a variety of different health concerns. “I wanted to be a key part of a healthcare team here with the patient as the center of care,” she explains.

Rosemary says she believes in caring for others as if they were a member of her own family. She always makes a point to listen to her patients’ concerns and gives credit to the expertise they have. “Patients are really the experts of themselves. I work hard to meet people where they are and collaborate on a plan of care that gives them the information and tools they need to improve their health.”

Rosemary is a strong believer in educating her patients as much as possible, “For me, it’s very important to be a reliable source of information for my patients.” As a nurse practitioner, Rosemary enjoys the opportunity to learn something new every day and apply that knowledge in a way that helps others. When she is not busy with patients, Rosemary enjoys doing different outdoor activities including mountain biking, swimming, running, hiking, fishing, gardening and cooking. She also likes to play the ukulele.

Pamela worked as a registered nurse for 17 years before deciding to become a nurse practitioner. “My love of medicine coupled with a desire to be able to provide a higher level of care was what made me decide to become an advanced practitioner,” she explains. Pamela says she loves working with a diverse population of patients and treating a wide range of problems. “Treating patients in emergent situations requires one to establish rapport quickly, determine the likely cause of symptoms and also the appropriate level of care quickly. It’s always a challenge, but I really enjoy the art and science of medicine.”

In her work Pamela strives to be patient and understanding and bring the most effective and timely care to her patients. “People are complex. No one comes to a medical provider with just a sore throat or just chest pain. They come with what is happening to them at home, at work, and in their social lives. They are affected by so many things, whether it be physical or emotional. Embracing this is a crucial part of diagnosis and the development of a treatment plan that is best for the patient.” In her spare time Pamela enjoys exercising, learning new things (including physics), riding horses, playing with her dogs, plus traveling and reading when she has the time.

Like many nurse practitioners, Shaina first started her career in medicine as a registered nurse. Back when she was working as an RN at a large teaching hospital, she marveled at the growth of the interns as they progressed through their residency. “One day, I said to myself, ‘Why can’t I do what they’re doing?’ Going to medical school didn’t seem to fit into my life at that point, but working alongside nurse practitioners and physician assistants made me realize that they were just as competent and experienced as doctors were. It was then I made the decision to become an advanced practitioner so I could continue to help patients and families in a more advanced role.”

Shaina is board-certified in Family Medicine and has a strong interest and background in Emergency Medicine, which is a great asset to her at ReadyMED. “Having an FNP degree has allowed me to assess, diagnose, and treat patients of all ages and stages of life,” she explains. “In addition, working in emergency medicine has allowed me to deal with almost every type of patient problem and perform procedures in a quick, fast-paced environment.”

When treating her patients, Shaina never forgets that she is caring for someone’s loved one. “I always make a point to treat every patient with the kind of respect and care I would want for my own family and friends,” she explains. “Medicine is both an art and a science. Time and experience have shaped what we know as the medicine of today. They help to guide us in the right direction when caring for patients. But, dealing with people who are vulnerable and coming to you in a time of need requires empathy, listening, and support that must be tailored to each individual.”

In her spare time Shaina enjoys being outdoors, hiking, traveling, yoga, and experiencing life through the eyes of her two amazing daughters.

A graduate of the University of Massachusetts Boston and Bryant University, Amanda decided to become an advanced practitioner because she enjoys working directly with patients advancing the common goal of better overall health and wellness.

Amanda enjoys the fast pace of working at ReadyMED. “I really enjoy supporting patients both in their immediate needs and also doing my best to ensure they have access to long-term and follow-up care after their visit,” she explains.

Amanda likes to follow the holistic approach to patient care which involves examining the psychological, social, and mental health factors that may contribute to the symptoms and presentation of disease. “I believe it is extremely important to value the individual’s experience and circumstances when it comes to their own health and wellbeing.”

Amanda enjoys working closely with the healthcare team and connecting with patients. “I value the provider-patient relationship and I think that level of trust, respect, and responsibility is equally important amongst the healthcare team.

In her spare time Amanda loves to be with friends and family, as well as hiking and exploring the outdoors with her two rescue dogs. She also loves snowboarding, volleyball, kayaking, traveling, and sunny days at the beach.

Born in Vietnam, many members of Dr. Quang Le’s family are pharmacists, but he decided a career as a doctor best suited him. “I’m really a people-person, and enjoy interacting with people and helping them each day. So for me, being a doctor is really the ideal career.”

Dr. Le enjoys the unpredictable nature of working at ReadyMED. “The work is always interesting and challenging, because you never know what you are going to see. It’s one reason why I enjoy coming to work so much each day.”

In his spare time, Dr. Le enjoys being with his wife and family. He also likes playing golf in the warmer months and snowboarding in the winter. Dr. Le also enjoys watching his favorite local teams, the Patriots, Red Sox and Bruins.

A graduate of UMass Amherst and UMass Worcester, Jennifer is a highly experienced nurse practitioner, and has cared for adults, children and pregnant women. Jennifer’s area of expertise is family practice medicine. “I chose family practice because I wanted to be able to care for whoever walked in the door whether they are a week old or 90 years old,” she explains. “I like the variety of patients I see in family practice and I know my experience will be a great asset working at ReadyMED.” Jennifer is a big believer in listening to, educating, and empowering her patients. “I approach caring for patients as a team effort. I am a member of the team and together with the patient we make treatment decisions that work best for the patient and their needs. No one likes being sick, that’s why I love being able to make a difference in patient’s lives by helping them get back to being themselves again and resuming their everyday activities.” In her spare time Jennifer enjoys traveling with her husband and being with family and friends. She also likes to play volleyball, cook, and find new wines to enjoy.

Dr. Margaret McCahan has worked in both pediatrics and urgent care during her career. Now she enjoys caring for patients at ReadyMED PLUS, one of Reliant’s urgent care offices. “I’ve always enjoyed working in urgent care,” she explains. “You never know what you’ll be treating so you always have to be on your toes. Plus I love the fact that it allows me to use my pediatrics background when I practice.”

Dr. McCahan likes the fact that Reliant’s urgent care facilities can treat so many different conditions and help people avoid going to the emergency room when it’s not necessary. “Both parents often work these days and having urgent care available at a moment’s notice when a child is sick can really make a difference,” she explains. “Parents can also avoid the long wait times that occur when they go to the emergency room. I also like the fact that seeing patients at ReadyMED I have an opportunity to encourage people to visit their primary care doctor to better manage their problems and take their medications.”

In her work Dr. McCahan says that she strives to build a relationship with all the patients that she treats. “Although I may not see the patient that often, I still think you can bond with them and start building a relationship. And if I am treating a child, I strive to establish a good relationship with the parents too, as that’s very important.”

According to Dr. McCahan, electronic medical records have made care a lot easier. “You not only have your patient’s health history and other key information at your fingertips but you can also send a note to their primary care provider telling them how you treated their problem…it’s really a great asset.”

When she is not busy seeing patients, Dr. McCahan enjoys family time with her husband and three sons. She also likes yoga, going to concerts and the theatre, and being outdoors with her Labradoodle. Dr. McCahan also enjoys traveling when she can find the time, and recently visited Ireland with her family.