Dr. Darshak Patel

Medical Education:

Windsor University School of Medicine

Residency:

Houston Medical Center

Physician

Although he was born in India, Dr. Darshak Patel grew up in Massachusetts not far from Worcester. After graduating from medical school, he became a Family Practice physician but also spent some time working for walk-in care providers. “I found I really enjoyed providing walk-in care. As a primary care doctor, you usually don’t do a lot of procedures and I found I really enjoyed that aspect as well as the faster pace,” he explains. “I liked the balance of different types of care.”

One of the reasons Dr. Patel enjoys working at ReadyMED PLUS is that it provides many extra services for patients including ultrasound imaging, CT scans, and IV infusions. “The technology we have here can really make a difference,” he explains. “For instance, with a CT scanner you can diagnose appendicitis on the spot, and get that patient quickly to the operating room for treatment. I think that’s pretty impressive.”

Dr. Patel always makes a point to take as much time as needed when working with patients. “Walk-in care is very fast-paced but that doesn’t mean you can compromise the care that you give. You have to make sure that you know all the different issues your patient is facing. So I always take my time to make my assessment and make sure my patients get the care they need.”

When he is not busy at ReadyMED, Dr. Patel enjoys spending time with his wife and children. He also loves watching movies, going to the gym, listening to music, and sports such as rowing and biking.

Nicole Ostrikis, PA

Medical Education: Northwestern University Feinberg School of Medicine

Physician Assistant

Amanda LaFlamme, PA

Medical Education: Bryant University

Physician Assistant

A graduate of the University of Massachusetts Boston and Bryant University, Amanda decided to become an advanced practitioner because she enjoys working directly with patients advancing the common goal of better overall health and wellness.

Amanda enjoys the fast pace of working in urgent care at Reliant. “I really enjoy supporting patients both in their immediate needs and also doing my best to ensure they have access to long-term and follow-up care after their visit,” she explains.

At ReadyMED, Amanda likes to follow the holistic approach to patient care which involves examining the psychological, social, and mental health factors that may contribute to the symptoms and presentation of disease. “I believe it is extremely important to value the individual’s experience and circumstances when it comes to their own health and wellbeing.”

Amanda enjoys working closely with the healthcare team and connecting with patients. “I value the provider-patient relationship and I think that level of trust, respect, and responsibility is equally important amongst the healthcare team.

In her spare time Amanda loves to be with friends and family, as well as hiking and exploring the outdoors with her two rescue dogs. She also loves snowboarding, volleyball, kayaking, traveling, and sunny days at the beach.

Dr. Sarah Ghabbour

Internship & Residency: Tufts Medical Center
Medical School: Dartmouth College, Geisel School of Medicine

MD

For as long as she can remember, Dr. Sarah Ghabbour always wanted to be a pediatrician. “I just wanted to treat children, it’s always been my life-long dream,” she explains. “To tell you the truth, I could never imagine myself doing anything else.”

As a pediatric urgent care physician at ReadyMED, Dr. Ghabbour likes being able to take care of all the different types of problems that children might have. “I like the satisfaction of being able to fix something and provide a solution quickly. The great thing about ReadyMED is that you can be seen the same day and find a resolution for what’s going on.”

When treating her patients, Dr. Ghabbour realizes that every child is part of a family and that the family is essential to good care. “I like working closely with parents and answering their questions and concerns so I can provide the guidance needed for proper treatment during the course of an illness. Good communication is really essential in pediatric medicine.”

Dr. Ghabbour had a child during her medical residency and feels that has helped her better understand the challenges that mothers often deal with. “I think it makes me more empathetic with parents and allows me to better understand the struggles they go through such as sleep deprivation, difficulties with breast-feeding, and other issues since I have experienced them myself.”

In her spare time, Dr. Ghabbour enjoys ice-skating, hiking, soccer, reading novels and listening to a good podcast. She also loves spending time with her family.

Jennifer Bordenca, PA

Medical Education: MCPHS University

Physician Assistant

Jennifer started her career as an RN and later decided to become an advanced practitioner. “I felt I would get more satisfaction by being able to provide a higher level of care for my patients as a physician assistant. I really enjoy diagnosing, treating, and being directly responsible for the management of my patient’s care.”

Jennifer enjoys working in the urgent care field because every day is different. “I really enjoy the fast-paced environment here and the variety of care,” she explains. “Plus I get to do procedures which I really enjoy. When people come here for care they often have an acute need and I enjoy helping them and making an impact. I like that every day is different and you never know what to expect.”

Jennifer tries to approach and treat every patient as if they were a member of her own family. “I always acknowledge patient issues and work to make them feel at ease while providing as much compassion as I can.”

In her spare time Jennifer enjoys traveling and trying new restaurants with her husband. She also enjoys hiking, walking her dogs and being with extended family. She also loves reading and spending summer weekends in New Hampshire.

Kristen Burke, DNP

Medical Education: UMass Amherst

Nurse Practitioner

Kristen’s medical career began as a medic in the US Army many years ago. Since that time, she has continued to advance her career in medicine. “I realized that by becoming a nurse practitioner I could provide patients with a higher level of care and care for the entire patient, not just their illness.”

Kristen enjoys working in the fast-paced environment of ReadyMEDSM. “Working here I am able to not just care for people but provide the level of service they need when they are sick or injured,” she explains. “Being able to care for others who are having a bad day makes me happy and hopefully improves their day as well.”

For Kristen, providing care is a team sport. “I believe that’s it important to work closely with the patient to provide the holistic level of care that they deserve. Patients frequently need to talk with someone about what they are experiencing – not just have someone tell them what is happening to them.”

In her spare time Kristen loves to complete DIY projects around the house, read a good book and play with her two dogs.

Jared Aldrich, PA

Medical Education: MCPHS University

Physician Assistant

Jared first became interested in a career in medicine when he was a teenager. “I was in a car accident and that experience helped fuel my interest to work in emergency medicine and as an urgent care provider,” he explains. After gaining some experience as an EMT Jared decided to pursue becoming an advanced practitioner. “I decided I wanted to provide a higher level of care for my patients. I’ve always had a desire and a passion for helping people and working as a physician assistant allows me to fulfill that goal.”

Working in urgent care, Jared enjoys the ability to provide care and reassurance to those who need it the most – and are at their most vulnerable. Jared says that he believes in treating all his patients as if he were treating a loved one. “I try to understand that they are coming to me in a time of need. So I try to recognize that and put people at ease and be as empathetic as possible. Then, I try to treat the physical ailments with my medical knowledge. I believe doing both helps make someone recover more efficiently.”

One of the things that Jared likes the most about working at ReadyMED is that every day is different. “Working here is like solving a new puzzle every day and I love being able to meet and talk with new people,” he explains. In his spare time Jared enjoys being with his wife and family and enjoys camping, fishing, canoeing, and going for walks in the woods.

Allyson Alting, NP

Medical School: UMASS Lowell

Nurse Practitioner

Allyson knew from a very young age that she wanted to be a nurse just like her mother. My mother is a true, big-hearted caregiver and a huge role model for me.” she explains. My father was also important in encouraging me to continue my education and pushing me to be the best I could be in my field.” 

Trained as family nurse practitioner, Allyson sees patients of all ages. She started both her registered nurse and nurse practitioner careers in the emergency room. I love working in the outpatient setting and I love helping those who are urgently in need,” she explains. pride myself on offering my patients reassurance, guidance, and also educating them about how to manage their current situation. 

Allyson always approaches each patient with the same compassion regardless of their problem“I believe each patient’s health concern should be validated and investigated appropriately to ensure the patient leaves with appropriate answers, education and follow-up as needed,” she explains. “This, in turn, helps ensure they are satisfied with their care. I love the smile on my patients face as they leave feeling reassured, educated, and more prepared to deal with their current situation. 

Allyson said she struggles with the lack of education patients have about preventative measures, such as proper diet and exercise. We see so many patients with repeated ailments related to their lifestyle choices. If we, as providers, educate people more about preventative health measures and healthier lifestyle choices I am hopeful we can become an overall healthier community.” 

When she is not busy with her patients, Allyson enjoys being with her family. “I love time with my husband out on the motorcycle on sunny days, hikes with our French bulldog Monti, and enjoying some free time with my two younger sisters.” 

Dr. Michael Gaudet

Medical School: UMass Medical School
Residency: Maine Medical Center
Fellowship: UMass Medical School

Physician

Idah Shayo, NP

Medical Education: UMass Medical School

Nurse Practitioner

A graduate of the University of Massachusetts and Fitchburg State College, Idah has assisted patients in a variety of settings during her career, including the cardiac floor of a hospital and also in the mental health field. Idah became an advanced practitioner because she loves working with people and using her knowledge and experience to help them. In her spare time, Idah enjoys traveling and experiencing other cultures. She especially likes to cook different cuisines from around the world.

Rachel Berkowitz, NP

Medical Education: Regis College

Nurse Practitioner

A graduate of the University of Massachusetts/Amherst and Regis College, Rachel Berkowitz finds her role as a Nurse Practitioner very fulfilling. “I enjoy getting to know people on a personal level, working with others, and learning new things, and being a Nurse Practitioner allows me to do that,” she explains. “It is truly a privilege to do this job.” Rachel thinks that the best care is given when the patient and provider team together to achieve common, realistic goals. “I have always felt that a common sense of respect, acceptance of personal strengths and challenges, and quality listening yield the best health outcomes for my patients. Most importantly, by creating these interactions, an intimate and honest relationship can be fostered.” In her free time, Rachel enjoys trying new types of cuisine. She also loves traveling and exploring new places plus spending time with her husband and English bulldog Bella.

Shaina LaBonte, NP

Master of Science: MCPHS University

Nurse Practitioner

Like many nurse practitioners, Shaina first started her career in medicine as a registered nurse. Back when she was working as an RN at a large teaching hospital, she marveled at the growth of the interns as they progressed through their residency. “One day, I said to myself, ‘Why can’t I do what they’re doing?’ Going to medical school didn’t seem to fit into my life at that point, but working alongside nurse practitioners and physician assistants made me realize that they were just as competent and experienced as doctors were. It was then I made the decision to become an advanced practitioner so I could continue to help patients and families in a more advanced role.”

Shaina is board-certified in Family Medicine and has a strong interest and background in Emergency Medicine, which is a great asset to her at ReadyMED. “Having an FNP degree has allowed me to assess, diagnose, and treat patients of all ages and stages of life,” she explains. “In addition, working in emergency medicine and urgent care has allowed me to deal with almost every type of patient problem and perform procedures in a quick, fast-paced environment.”

When treating her patients, Shaina never forgets that she is caring for someone’s loved one. “I always make a point to treat every patient with the kind of respect and care I would want for my own family and friends,” she explains. “Medicine is both an art and a science. Time and experience have shaped what we know as the medicine of today. They help to guide us in the right direction when caring for patients. But, dealing with people who are vulnerable and coming to you in a time of need requires empathy, listening, and support that must be tailored to each individual.”

In her spare time Shaina enjoys being outdoors, hiking, traveling, yoga, and experiencing life through the eyes of her two amazing daughters.

Hoang Trinh, PA

Master of Physician Assistant: Bay Path University

Physician Assistant

A graduate of the University of Connecticut and Bay Path University, Hoang has been practicing as a physician assistant since 2015.

Hoang became interested in becoming a physician assistant during his undergraduate years when he explored the medical field and had the opportunity to shadow a physician assistant (PA). “I admired the respect they received from collaborating physicians, other members of the healthcare team and patients in their communities,” he explains. “Now as a practicing PA, I really appreciate the flexibility to work in different fields of medicine and make impactful positive changes for an individual’s health. In medicine, you truly never stop learning and I have been fortunate to experience that now first hand as a physician assistant.”

Hoang enjoys the challenge of working at ReadyMED, treating many different problems each day. “I believe coming to ReadyMED can save people an unnecessary trip to the ER and help catch an illness before it worsens to the point of hospitalization,” he explains. “I think patients really appreciate the care they receive at ReadyMED.”

Hoang believes the patient is a vital part of the healthcare team. “I think the best outcomes are achieved when everyone listens, understands, and works together. I also enjoy educating patients in the community about taking charge of their preventative health, so they can work to optimize their health as they age.”

In his spare time Hoang enjoys rock climbing, running, hiking, exploring the arts, and spending quality time with family and friends.

Elizabeth O’Neil, NP

Master of Science: Endicott College

Nurse Practitioner

A graduate of Endicott College, Elizabeth started her career as a nurse and became a nurse practitioner in 2017. She likes her expanded role helping patients as an advanced practitioner and enjoys diagnosing and treating a wide array of conditions across the entire lifespan. Elizabeth has extensive experience in burn, trauma and emergency surgery which she gained at Brigham and Women’s Hospital in Boston. “I chose to join the ReadyMED team because I enjoyed the fast-paced environment of trauma and knew that working in urgent care would be a great fit for me,” she explains.

Elizabeth says that what she loves the most about being a nurse practitioner is being able to provide patients with the high quality medical care they deserve. “Being a nurse allows me to view the patient as a ‘whole’ and utilize holistic, non-pharmacological treatments when appropriate to help patients live their best lives,” she explains. Elizabeth strives to see patients as more than just a diagnosis on paper. “Many times illness becomes present from outside influencing factors in one’s life, i.e.; stress, diet, sleep, lack of exercise, etc.,” she explains. “If we can correct underlying issues patients can achieve optimal outcomes. That’s why I like to take the time to talk with patients and get a proper history. When we get patients to feel comfortable and able to better communicate with their healthcare provider we can often learn valuable information needed to best treat the patient.”

When she is not busy with patients Elizabeth enjoys spending time with her fiancé doing activities such as hiking, skiing and traveling. She also enjoys crafting and DIY projects. Elizabeth is a member of Sigma Theta Tau, the international nursing honor society.

Dr. Linda Ciu

Doctorate: University of Tirana
Residency: Bronx-Lebanon Hospital Center & UMASS Memorial Medical Center

Pediatrician

Growing up in Albania, Dr. Linda Ciu’s parents always had a lot of respect for physicians. “My parents weren’t doctors but they always revered physicians and saw medicine as an important profession. I think that influenced me to become a doctor,” she explains. “Now I enjoy helping others using my medical skills and my daughter is also a physician.”

Dr. Ciu spent many years as a pediatrician before becoming a full-time urgent care physician. “I enjoyed helping families with their different needs. Over time, you can become very close. Working with families is a unique part of medicine because parents trust you with the most precious thing they have – their children.”

Although Dr. Ciu spent much of her career as a pediatrician, she enjoys the fast pace of working at ReadyMED. “Urgent care is a unique way to practice because you have to make important decisions about plans of treatment or accessing the gravity of the situation in a short amount of time,” she explains. “When you walk in the door to the exam room you never know what you will see.”

Dr. Ciu really strives to bring the warmth and caring that she fostered in primary care to her work at ReadyMED. “I want to make people as comfortable as possible when they visit. I like the fact that in urgent care you can help people immediately and put them at ease.”

In her spare time, Dr. Ciu enjoys working in the yard, being with friends, and traveling. She also enjoys exercising to stay in shape, including aerobics.